Welcome to the Pikes Peak Anesthesia Associates Billing Department. We are responsible for processing the charges for the anesthesia services provided by one of our physicians to patients who had surgery at any of our facilities.
Since we are completely separate from the hospital, we have to rely on obtaining billing information from a hospital admission form. Although you may have already provided your insurance information to the hospital, sometimes the information we receive from them is incomplete or incorrect. Therefore, after entering your data into our system, we generate a letter to you providing the insurance information we have been given. If you find an error in the information, please contact our billing department. It is extremely important that we are contacted in a timely manner regarding any changes in your insurance information so that you do not get billed for something that should be paid by insurance. This is especially imperative if your charges are covered under a workers compensation claim, an automobile accident claim, or Medicaid.
If we are provided with complete insurance information, we will file a claim to your insurance carrier. We participate with many HMO and PPO insurance plans, which means that payment should come directly to us. In the event that we do not participate with your insurance carrier, you will receive a monthly statement showing the status of your account. We usually allow the insurance company 60 days to process and pay our claim. If you have not received an explanation of benefits from your insurance company within this time, you may want to contact your insurance carrier directly to find out what is the status of the claim. Often, the insurance company has pended our claim for additional information either from the insured or from another healthcare provider.
In many cases, there may still be a balance due from you for deductible or co-payment amounts after your insurance has paid our claim. If we have been supplied with information regarding your secondary insurance, we will bill them for any balance due. If you do not have secondary insurance, you will receive a statement for any amount due from you personally. This balance is due upon receipt of our statement.
If you do not have insurance or cannot afford to pay the balance after insurance in full within 30 days, please contact the billing department to set up a monthly payment arrangement after receiving your first statement. We understand that expenses associated with a surgery can be overwhelming and we are willing to do what we can to accommodate your financial needs.
We accept payment by cash, check, Visa, MasterCard, American Express, and Discover. To pay with a credit card, you may call our office to provide us your number over the phone, or you may submit your payment through our secure online form. To pay by check, please mail your payment to our billing department with the top portion of your statement (address to the right).
We participate in most insurance plans. Below are a number of the plans that we participate in. Please contact us if you have any questions whether or not we participate in your plan
Aetna Health Plans
Anthem/Blue Cross Blue Shield of Colorado
Federal Blue Cross – Medicare
Occupational Health Workman’s Compensation
Rocky Mountain HMO
Sloan’s Lake Managed Care
NON PARTICIPATING PLANS
You can reach us at (844) 900-7722 Monday through Friday, 7:00 a.m. to 4:00 p.m.
Pikes Peak Anesthesia Associates, P.C.
P.O. Box 17180
Denver, CO 80217-0180